Financial Aid Systems Supervisor (District) (Limited Term)
Job Description
Position Summary
Under the direction of the administrator, supervisor, coordinate and perform overall functional area(s) for district-wide financial aid administration at all Los Rios college financial aid departments), including district-wide policy and procedure development and implementation; workflow and workload prioritization; and, serving as technical program expert on related technology improvements and changes.
This position is 100% categorically funded (funded by federal or state grants). Categorical funded positions are for a limited term, see beginning and ending dates in this job posting. When the funding ends, the District may eliminate this position due to the lack of funding. If that happens, the District will provide notices to all affected employees explaining their rights under the Board Policy, Collective Bargaining Agreement, and Education Code. Please also see Frequently Asked Questions regarding this process.
For a detailed job description for this Los Rios Supervisor Association posting click here.Typical Duties
Supervise, coordinate and perform the activities of district-wide Financial Aid operations and functions, responsible for overseeing and coordinating the administration of state and/or federal financial aid function(s) and programs; train, supervise, and evaluate assigned employees; participate in interviewing and selecting new employees; ensure accountability and adherence to applicable laws, regulations, policies and procedures; prepare, monitor and maintain budgets and expenditures for assigned functions and activities in accordance with District policies; administer disciplinary actions if necessary; interpret, apply, and communicate to key stakeholders and employees federal, state, and institutional laws, rules and regulations relevant to financial aid, district policies and procedures, and collective bargaining procedures; develop and implement districtwide policies and procedures to ensure compliance with federal and state laws and regulations related to financial aid; develop internal control processes to ensure the integrity of financial aid operations, disbursement of funds, alignment of procedures, and administration of federal and state financial aid; develop and provide technical direction and guidance on state and federal financial aid matters; develop training materials and provide training on financial aid laws, regulations, policies, and processes to financial aid employees districtwide and key campus and district stakeholders; assist in the development of district office monthly financial aid updates for campus leadership and employees; assist in the development of districtwide annual reports; assist in the coordination and support of the district call center team; lead cross-campus teams to update financial aid website content, materials and resources for all Los Rios students; assist in the assessment of campus and district office operations and workload and make recommendations on staffing levels and districtwide workflow prioritization; assist in preparing and monitoring the annual budget for areas of responsibility; advise and maintain contract compliance with third party vendors; ensure the maintenance of accurate financial aid records and files; provide guidance and support college financial aid departments to ensure accountability and reconciliation of federal, state, institutional and private financial aid funds; such as, Pell, Federal Supplemental Educational Opportunity Grant (FSEOG), Cal Grant B, Cal Grant C, Federal Work-Study, Board of Governors Fee Waiver, Direct Student Loans, Alternative Loans, and manage state and federal aid process; coordinate districtwide financial aid information systems and web applications used in student needs analysis, awards and records; assist with conversion to new management information systems pertaining to Financial Aid, including evaluation, testing, training, and implementation of applications; troubleshoot computer information systems problems and resolve with software vendors, Information Technology specialists and programmers; request and monitor security access for employees for institutional, state, and federal systems; ensure timely and accurate problem solving, change management, and stakeholder relations; prepare a districtwide Financial Aid policy and procedures manual and update annually; evaluate processes and procedures and implement improvements; may coordinate district scholarship programs and other state or federal special program allocations related to financial aid. Perform program management duties to include procedures necessary to properly package and award financial aid; assist in dissemination of information regarding changes in policy or procedures that may impact the institution’s ability to participate in the Title IV Programs and the institution’s fiscal liabilities; ensure timely communication with leadership and executive teams occurs regarding state and federal aid year reconciliation and balances; assist in managing district financial aid program funds; work with campus financial aid supervisors to prepare district-wide budgets and disbursement program guidelines; work with district budget and accounting employees and campus financial aid supervisors to account and report proper expenditures of financial aid funds such as Board Financial Assistance Program Student Financial Aid Administrative Allowance and general funds; monitor districtwide workload related to satisfactory academic performance of aid recipients; apply probation and disqualification policies and procedures as applicable; review correspondence from students with unusual problems and resolve as appropriate; oversee loan default management and financial literacy; manage and implement various districtwide student appeals processes as appropriate; formulate, implement and evaluate office procedures; provide financial aid statistical data for institutional research purposes; coordinate with a variety of other district and college departments to ensure timely processing of financial aid and to disseminate program information; attend a variety of meetings, workshops, and conferences relating to financial aid; represent the district to other educational institutions and community organizations; collaborate and coordinate districtwide certificate program reporting and gainful employment with instructional administrators and in collaboration with the District Office of Institutional Research; manage and monitor high security information and assist in the coordination, response, and development of districtwide protocol to address and mitigate fraud in financial aid; engage in district participatory governance through service on planning and/or operational committees and task forces; collaborate with federal, state, and institutional auditors; assist investigators in identifying and resolving fraud; perform related duties as assigned.
Minimum Qualifications
EXPERIENCE: Two years of experience in a lead or supervisor position in any field AND four years of experience in financial aid operations (the required lead/supervisory experience may also be used to meet this requirement).
EDUCATION: Bachelor’s degree from an accredited college or university.
Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)
Education must be from an accredited institution.Application Instructions
Applicants applying to this position are REQUIRED to complete and submit:
- A Los Rios Community College District Application
- Resume or Curriculum Vitae
- Letter of Interest
NOTES:- Applications submitted without all required documents, listed above, will be disqualified.
- Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
- Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
- Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
- Applicants are required to submit official transcripts within 60 days of the time of hire.
- Graduate advising documents and grade reports will not be accepted as official transcripts.
- Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
- A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
- Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.
Do not submit additional materials that are not requested.
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