Job Description

BENEFITS AND PERKS:

• Salary: $43,890 / year
• Multiple generous medical plans offered with employee and family coverage options and cash in-lieu option if waiving coverage. Effective on first day.
• Employer-paid vision & dental with employee and family coverage options, employer-paid employee life insurance, employer-paid AD&D and employer-paid long-term disability insurance. Effective on first day.
• Multiple retirement plans offered, including through the state of Michigan, all with employer matching. Effective on first day.
• 7+ paid holidays. Eligible upon date of hire.
• Paid time off and paid bereavement time offered. Eligible upon date of hire.
• Tuition waiver and reimbursement program for eligible employee and/or dependents.
• Employer-paid access to confidential employee assistance program for employee and/or dependents.
• Free access to gym, fitness center and home sporting events.
• On-site cafeteria
• College bookstore discount.
• Discounts on Lifelong Learning series and Luncheon Lectures hosted by Corporate & Community Education.
• And more!

GENERAL DESCRIPTION:

The Student Care Coordinator provides essential support to students facing a wide range of personal and academic challenges, connecting them with resources to foster resilience, well-being, and academic success. This role involves proactive outreach, crisis intervention, and consistent follow-up with students, as well as a collaborative engagement with faculty, staff, and community organizations. This position to be available during normal business hours and during peak operation, position may require working evenings, holiday breaks and/or weekends.

DUTIES:

• Assist Counselor in assessing student needs and help develop individualized support plans.
• Provide timely intervention for students facing crisis, including mental health, financial, housing or health-related challenges.
• Assist Counselor in documentation of students served in the secure software system.
• Connect students with on-campus services, including but not limited to counseling, tutoring, financial aid, accessibility services, and more.
• Develop relationships with community organizations to provide additional support for housing, healthcare, food insecurity and other needs.
• Coordinate with academic advisors and faculty to support student success.
• Provide training for staff and faculty of services available and to promote wellness initiatives, connecting students with resources before challenges escalate.
• Coordinator will oversee outreach and marketing to students.
• Oversees coordination of integrating TimelyCare tele-mental health services with existing counseling services offered.
• Track and report on student progress, resource usage and intervention outcomes.
• Work with Institutional Research Department to analyze data identifying trends, inform programming and support strategic planning for the counseling area.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree in appropriate field required (i.e., Social Work, Counseling, Psychology, Education).
• Preference, 2 years' experience in student support, or similar role, preferably in an educational setting.
• Strong organizational, interpersonal, and communication skills.
• Proficiency in case management software, and Microsoft Office software.
• Crisis intervention experience preferred.
• Knowledge and understanding of community college philosophy and North Central Community College, vision, mission, and values.

DIVERSITY IN HIRING STATEMENT

North Central Michigan College is committed to broaden diversity, equity, inclusion and belonging on campus through initiatives, programs and outreach; student recruitment, retention and completion; and in employment and hiring practices. Individuals from underrepresented groups are strongly encouraged to apply.

APPLICATION INSTRUCTIONS

• Complete applications will be given first consideration and shall include: Work history, Education level, 3+ professional references
• Please also include an updated resume as well as cover letter.
• Unofficial (student) copies of all higher education transcripts are also required. Official transcripts will be required upon hire.
• Additional upload spots will be available for other related documentation, such as licenses or certifications.

*Please mention you saw this ad on WomenInCareers.*

Apply Now