Klamath Falls, OR

2024-57

10/15/2024

 

 

 

Description

JOB SUMMARY
The Director of Human Resources, under the supervision of the college President, directs the day-to-day operations of the Human Resources Department.  The Director of Human Resources is responsible for the administration, planning, development, and implementation of Human Resources functions and activities.  This includes directing Human Resources-related functions including formulation of procedures and policies pertaining to hiring, workplace safety, employee leaves, and compensation.  Supervises the management of employee benefits programs including health and life insurance, retiree insurance, EAP Program, Worker’s Compensation, and PLO/FMLA/OFLA. The Director of Human Resources is responsible for administering the Jenzabar computer module of data entry of employee information; participates in recommending the hiring of new employees; training supervisors, staff members, and departments; investigating employee conflicts and recommending solutions; preparing and working with the President to manage the department budget.  The Director works collaboratively with the President’s Cabinet and the College community to support a positive work environment and employee success.  Exercises a high level of independence using professional judgment related to established policies, procedures, and guidelines with minimum supervision.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below represent the knowledge, skill, and ability required to perform the position description satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
Directs Human Resources policies and procedures pertaining to hiring, workplace safety, and employee leaves and compensation.  

• Supervises the Human Resources Manager.  
• Aligns Human Resources strategies with the college's mission through routine review and implementation of policies and procedures within the department.   Recommends new and updated policies and procedures that align with current laws and practices, along with monitoring compliance with policies and procedures related to Human Resources. 
• Serves as a link between management and employees by handling a variety of questions, interpreting and administering policies, interpreting the KCCFA collective bargaining agreement, and helping to resolve work-related problems. 
• Oversees the selection and hiring process to verify timeliness, laws, recommendations for hire, and finalization of job offers. 
• Collaborates with Presidents Direct Reports to recommend salary, wage, and grade placements for all hires.
• Directs all activities related to Paid Leave Oregon/Family Medical Leave Act/Oregon Family Leave Act and other applicable leaves.
• Directs performance-management activities, including new-hire evaluation completions and coaching managers on written comments.
• Supervises work with Academic Affairs to prepare and distribute credit and non-credit adjunct employment contracts ensuring accuracy of contract amounts, timely distribution, and alignment with collective bargaining agreement.  
• Conducts investigations and makes recommendations on work performance improvement plans and disciplinary action regarding employee issues.
• Oversees worker’s compensation claims by assisting employees with filing claims and return to work strategies. Prepares yearly reports; manages cooperative work experience reporting and assists with yearly audits.
• Collaborates closely with Administrative Services in verifying compensation and assigning budget accounts.
• Responsible for the preparation of a variety of written correspondence including letters of appointment, notifications to payroll of status changes, monthly Board of Education reports, and numerous complex reports for internal and external regulatory use. 
• Thorough understanding of labor regulations, employment laws, and compliance requirements.
• Acts as mediator between management and staff in conflict or dispute.  Assists in the resolution of personnel issues and actively participates in discipline and discharge situations, ensuring proper documentation and consistency of treatment.
• Works closely with the Title IX Coordinator.
• Responsible for the development and management of the Employee Handbook.

 
Supervises the management of various employee benefits, including benefits planning, administration, open enrollment, and employee support and education.

• Oversees the delivery of timely, cost-effective, and valued benefit programs in compliance with applicable laws and plan designs.
• Verifies that benefits are administered in a manner consistent with institution policy, the current collective bargaining agreement, and legal compliance including, but not limited to Employee Retirement Income Security Act.
• Responds to elevated employee benefit complaints.
• Responsible for the storage of employee records of insurance coverage, pension plan, and personnel actions including hires, promotions, transfers, evaluations, and separations within the guidelines of the law, with updates and real-time availability.

 
Administers HR Information Services systems for managing employee information.

• Manages and uses effective analysis of HR technical information systems in decision-making, to evaluate and recommend changes to the effectiveness of HR processes, assessing areas to improve.
• Oversees the Jenzabar Human Resources Module.
• Develops and oversees comprehensive training programs, procedures, and practices for employees, including training methods, learning management systems, and development programs.
• Collaborates with Institutional Research to update Jenzabar adjunct pay fields, assist with IPEDS reporting, and use of data management resources to enhance Human Resources.
• Supervises NEOGOV (or other systems) as a means for posting job openings, tracking, and reviewing applicants.
• Supervises the distance education new employee enrollment process ensuring compliance with state and federal laws.
• Collect data and complete annual immunization reports for the Oregon Health Authority.
• Develop and maintain College systems for tracking employee licenses and certifications and communicating upcoming expirations of the same.

 
Participates in recommending the hiring of new employees; training supervisors, staff members and department; investigating employee conflicts and recommending solutions; supervises department operations; prepares and works with the President to manage the department budget.

• Responsible for the coordination and implementation of an inclusive onboarding process for employees that is rewarding and successful.
• Leads the design, implementation, and maintenance of a comprehensive employee evaluation program and the tracking of employee performance, having an active role in increasing productivity toward college objectives.
• Conducts performance appraisals for direct reports and provides input for appraisals of other department staff.
• Leads the engagement of office staff; providing frequent performance feedback, opportunities to develop and grow, encouraging input, empowering decision-making, displaying concern for the employees’ well-being, and equipping the employees to succeed in their roles.
• Plans and implements staff development and actively participates in pre-service development and activities.
• Supervises all employee-related initiatives; onboarding, managing performance, promotion, and exit interviews.  
• Plans and coordinates the recruitment and selection of all College employees; develops recruitment guidelines and processes to ensure equal opportunity, diversity, and quality in the appointment, promotion, transfer, reassignment, and retention of employees
• Supervises department operations, ensuring department deliverables and quality standards are met.
• Responsible for the development, use, and tracking of the HR budget

 
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Sources and recruits' talent by developing attractive advertisements and sources to post job openings.
• Prepares various state and federal yearly reports.
• Chairs and participates in assigned shared governance committees.
• Attends quarterly statewide HR Director’s meetings.
• Keeps current on new and changing HR laws including ACA, FMLA, sick leave, etc.
• Experience in conflict resolution at the lowest levels.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO PERFORM THIS ROLE

• Excellent interpersonal and customer service skills, with the ability to maintain composure in high-stress situations and remain flexible despite interruptions and/or routine changes. 
• Resourceful in managing, organizing, and completing multiple assignments simultaneously, prioritizing essential tasks, and meeting deadlines with accurate and minimal supervision.
• Demonstrates success in leading the work of others and collaborating cross-functionally to meet deadlines, manage projects, and execute a wide range of human resources activities.
• Ability to communicate, effectively, and professionally through both oral and written formats.
• Ability to make decisions quickly and correctly, especially in time-critical situations.
• Ability to develop and apply flexibility, resourcefulness, and creative approaches to unique problems with an understanding of the full institution-wide context.
• Ability to work independently and use sound judgment in making decisions on a variety of human resources issues.
• Maintains a positive work environment while managing conflicts, disputes, and grievances.
• Understand and cultivate a positive college culture

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Frequently moving from stationary sitting positions to standing and walking.
• Some travel may be required for professional development conferences and meetings with in-state peers (up to two weeks total per year)

 

Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent in human resources, business, or a related field.   Master’s degree preferred.
• Minimum three (3) years of work experience with demonstrated competency in performing the full range of human resources activities.
• Requires advanced, high-level skills in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with HRIS systems.  Knowledge of Jenzabar preferred. Experience in the education field preferred.
• Certification as a Professional in Human Resources (PHR/SPHR) preferred.

Open until filled.