Financial Aid Application Advisor
Job Description
Title: Financial Aid Application Advisor
Office/School/Department: BX FA
Workplace Designation: In-person/On-site
Required Attendance at College/Department Events:
For all full-time employees:
· Opening of Semester Meetings (Fall, Winter, Spring)
· Holiday Party (December)
· Departmental Meetings (bi-weekly)
Reports to: Online Financial Aid Director
Overview of the Position:
Assist students with completing financial aid applications
Core Responsibilities:
- Assist students virtually and in-person with the completion of FAFSA/TAP
- Assist students virtually and in-person with the loan process (MPN and Entrance)
- Assist students virtually and in-person with Dream Act applications
- Assist students virtually and in-person with Enhanced Tuition Award Application
- Assist students with making corrections to their financial aid application, when necessary
- Contact via phone/email/text message students who have not submitted their financial aid applications
- Follow-up with students who are still missing their financial aid applications
- Other job duties as requested
*Financial aid applications – may be defined but not limited to FAFSA/TAP/Enhanced Tuition Award/Signing of ETA Contract/Loan Process/Dream Act applications.
Skills and Attributes:
· A tangible commitment to advancing the College’s mission and goals within the spirit of its core values
· Responsiveness to the needs of students, colleagues, and those outside the University community
· Teamwork and collegiality across departments in various work groups, task forces, committees, and other types of teams to accomplish goals
· Productivity and effectiveness in carrying out the position’s core responsibilities and assignments and projects delegated by the President
Additionally:
· Desire to learn financial aid
· Communication skills via various methods (in person, phone, email, text, video conference)
· Ability to complete tasks and follow up
Qualifications:
· Bachelor’s degree
· Strong communication / interpersonal skills
· Comfort with making phone calls
· Base knowledge of financial aid (not required)
· Desire to learn and help students
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