Job Description

Job Title- PT CLERK-RESIDENCE LIFE OPERATIONS CLERK (Pool)

Position Status- Part Time

Classification Title- Part-Time Clerk-Up to 19 hpw

Work Location- Main Campus-3600 N. Garfield, Midland, TX

Job Summary- As a Residence Life Clerk at Midland College, you will provide administrative support and assist in the day-to-day operations of the residence life department. This includes mail handling, daytime on-call responsibilities, policy enforcement, front desk duties, excellent customer service, and administrative support tasks. The Residence Life Clerk is an integral part of the residence hall community, contributing to the overall well-being and satisfaction of residents. This role requires a dedicated individual who is committed to providing exceptional service and support to residents and staff alike.

Required Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Strong communication and problem-solving skills.
• Knowledge of basic computer applications (e.g., Microsoft Office suite).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications

• Associates Degree preferred.
• Previous Administration or Customer Service experience.
• Experience with multi-line telephone.

Essential Functions

• • Sort and distribute incoming mail and packages for residents
  • Maintain accurate records of mail and package deliveries
  • Daytime On-Call Responsibilities:
  • Report and respond to resident inquiries and emergencies during daytime hours
  • Report and coordinate with maintenance staff to address issues promptly
  • Maintain a safe and secure environment within the residence hall/building

• Report residence life policy and procedure violations to Midland College to Professional On-Call staff member
• Monitor resident behavior; report and document any violations
• Collaborate with resident advisors (RAs) and other residence life staff to ensure policy compliance
• Assist Hall Managers and Resident Assistants with Health and Safety Checks on residents as needed

• Greet residents and visitors, providing basic information and assistance
• Assist with check-ins, check-outs, and room assignments as needed
• Answer phone calls and direct issues to appropriate party

• Assist with filing, data entry, and maintaining records
• Coordinate meetings, events, and programs within the Midland College residential community
• Collaborate with other staff members to ensure efficient operation of the residence life department
• Comply with all FERPA guidelines

• Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment
• Participate in staff meetings, trainings, and professional development opportunities
• Collaborate with other staff members to ensure efficient operation of the residence life department including other part-time front desk assistants
• Other duties assigned

Physical Demands

• Must be able to remain in a stationary position more than 50% of the time
• Must be able to sit or stand for long periods of time
• The person in this position needs to move to other locations on campus occasionally
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• The person in this position frequently communicates with others; must be able to exchange accurate information
• Use of Audible and Visual Communications
• Frequently moves equipment or paperwork weighing up to 20 pounds
• Duties indoors and some outdoors

Security Sensitivity- All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

Min Salary- $12.00 per hour

Max Salary- $12.00 per hour

Posting Number- P01231S2016

Open Date- 06/10/2024

Position Available- Immediately

Special Instructions to Applicants

EEO Statement

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