Director, Internal Communications
Job Description
Full job description
Department: Communications
Reports to: Chief Marketing and Communications Officer
Job Type: Full-time – Regular
Job Classification: Salaried (Exempt)
Workplace Location: Los Angeles – 8949 Wilshire
Position: Hybrid (Flexible)
Summary/Objective:
The Director, Internal Communications will be responsible for developing messaging strategy that will support and amplify two-way communication with a staff of industry professionals who work in all areas of the Academy including the Academy Museum of Motion Pictures, the Margaret Herrick Library, the Academy Film Archive and all areas that tie together senior leadership and staff throughout all offices including Los Angeles, New York and London. In addition, and in collaboration with colleagues across the Academy, the Director will provide guidance and recommendations on message delivery, cadence and tone, all within the lens of Diversity, Equity, Accessibility and Inclusion (DEAI) to deliver regular information to all team members.
This role will also require working as a member of the Academy Museum communications team on external publicity and communication efforts across exhibitions, programs and events associated with the museum.
As the Academy occupies the film, entertainment and non-profit cultural worlds, successful candidates should come with experience tied to one or more of these sectors. They should be highly motivated problem-solvers, eager to collaborate with every department of the organization, and excited to support the staff-building efforts of one of the most well-known brands in the world.
Who You Are:
- You value the work that you produce and meet objectives.
- Thoughtful and proactive in doing research and listening to audiences to understand how to craft communication plans that are meaningful to them while furthering the mission of the Academy.
- Coming with an inclusive mindset.
- A key partner, ambassador, and champion for DEAI work across the Academy.
- Bold and able to be nimble and move quickly sometimes. You seek clarity so you can communicate clearly.
- A strong storyteller. Whether putting together presentations for all-staff meetings or writing content for newsletters and internal posts, you are committed to understanding the mission and bringing it to life through communications to connect the dots for employees.
- You have change management experience and recognize ways to put a DEAI lens on change communications to reach different employee audiences.
- Organized and have experience in content and storytelling through mixed formats such as digital, print, visual, and video.
Essential Functions of the Job:
- Build relationships with contacts across the Academy entities to know what's going on in each area and be able to prioritize, think ahead and see where there's overlap or opportunities to combine and amplify.
- Collaborate with the Communications, Digital Marketing and People & Culture teams.
- Able to build relationships and advisory roles across the executive team, the Employee Resource Groups (ERGs), and people managers.
- Generate ideas and develop a content strategy/editorial calendar while maximizing content already available from other teams/groups.
- Think and act strategically and build a communications strategy with a Diversity, Equity, Accessibility and Inclusion (DEAI) lens on it throughout.
- Look at exhibitions and events across the Academy and bring ideas of how to incorporate an employee experience with them.
- Able to anchor the mission/vision/purpose/values and strategic objectives of the Academy into the communication plans tied to employee engagement/DEAI results in creative and measurable ways.
- Advise on a communication tools and platforms strategy to work with what is there now and plan for the future, looking for opportunities to make channels more accessible.
- Support communication strategies in relation to employees’ response to external social or political crises or situations.
- Be an essential and trusted partner to leaders, providing regular feedback and coaching to more effectively and inclusively communicate, build trust, cascade with context, and amplify initiatives or responses within their teams.
- Drive and initiate communications projects in the direction of key business partners.
- Execute media relations and external communications for important Academy Museum initiatives and partners.
- Coordinate consumer interest in the Academy Museum, its exhibitions and programs, ensuring regular contact with target media and appropriate response to media requests.
- Write and develop communications campaigns, talking points and other outreach materials.
- Sustain strong media contacts with national and local print, broadcast and online outlets.
- Build/maintain strong relationships with internal departments, including Member Relations, Digital, Creative, Academy Gold, Impact & Inclusion, etc., to help promote projects and initiatives.
Required Competencies:
- A bachelor’s degree in film, design, marketing, communications, project management or related field preferred.
- 7+ years of work experience in Internal/Employee/DEAI Communications and Communications/PR.
- DEAI expertise through professional experience or educational background in addition to lived experience.
- Experience demonstrating sound judgment and working with confidential matters.
- Experience in non-profit, culture or arts organizations preferred.
- Outstanding writing and verbal communication skills.
- Ability to manage edits and input from various sources diplomatically and quickly.
- Excellent time management skills and ability to work under tight deadlines.
- Ability to collaborate, manage, influence and engage.
- Direct efforts to increase media coverage of Academy Museum exhibitions, programming, and acquisitions in high-profile local, national, and international media.
- Pitch stories to a wide variety of short-and long-lead global press outlets to cultivate media broad swath of media.
- Articulate key museum issues and positions in a range of communication materials.
- Write press materials, including press releases, media alerts, fact sheets, and backgrounders. Prepare public remarks for museum and Academy spokespeople
- -both internal and third party—and institutional messaging for staff.
Skills and Capabilities:
- DEAI Communications Strategies
- Press outreach
- Creative pitching
- Content Creation & Marketing
- Strategic Communication
- Global Collaboration
- Influencing Change
- Documentary or Journalistic-style storytelling
- Thought leadership narratives & storytelling
- Navigating Ambiguity
- Problem-Solving
- Project Management
- Executive Engagement
Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.
The expected salary for this role is $110,000. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.
Benefits:
- Comprehensive medical, dental, and vision coverage.
- Life insurance
- 15 days of PTO, plus company-paid holidays.
- Additional time off includes summer hours, winter hours, and a cultural floating holiday.
- Paid sick leave
- Paid parental leave
- 401k retirement plan with a company match.
- Clean Air Commuter Program
- Employee Assistance Program through EAP.
- Wellness benefits through Cigna Healthcare.
- Free access to 16,000+ online courses through LinkedIn Learning.
- Free membership screenings
- Free tickets and screenings at the Academy Museum.
- Employee discounts through LifeMart and Working Advantage.
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