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Customer Service Rep Associate

Job Description

Job Summary

Specialty Pharmacy Services supports a growing list of patient populations, including Transplant, Hepatitis, Multiple Sclerosis, Rheumatology, and Oncology. Our team is dedicated to supporting our patients comprehensively throughout their entire treatment process. We strive to do so by providing timely and continuous financial counseling, clinical education, and mail-order medication deliveries. 

Specialty Pharmacy Technicians work within either the Call Center or Distribution Operations. Requirements, duties, and responsibilities align respectively. Cross coverage and movement between teams is possible dependent on departmental and patient care needs.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

 

What Benefits Can You Look Forward To?

 

Responsibilities*

Required Qualifications*

Desired Qualifications*

Work Schedule

This is a day shift position Monday through Friday with business hours from 9:00 am to 5:00 pm. Closed weekends and holidays. Subject to change based on departmental needs

Work Locations

This position is located at Specialty Pharmacy Services on Joy Rd in Dexter, MI. Potential for hybrid scheduling after completion of onsite-only training period. Hybrid schedule is set by leadership and subject to change based on departmental needs.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses

Application Deadline

Although this Posting End Date may indicate otherwise, this job may be filled and closed any time after a posting duration of seven calendar days.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on WomenInCareers.*

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