We are seeking a Programmer Analyst who will participate in the development of solutions using programming/ analytical expertise for day-to-day problems to include maintenance, modification or development of applications/ solutions. Ability to handle multiple priorities from different customers across JHU, JHHS and JHHC.

Specific Duties & Responsibilities

• Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs.
• Maintain databases and system code.
• Installation and modification of package programs.
• Participate in business / technical planning.

• Applies system analysis techniques and procedures to gather and then translate business requirements into high level functional/technical specifications and designs.
• Maintain databases, system code and/or installation and modification of package programs.

• Participate in the development of solutions using programming/analytical expertise for day-to-day problems to include maintenance, modification or development of applications/solutions.
• Manage follow-up and claims issues.

• Develops solutions requiring analysis and research.
• Responsible for critical work and/or complex projects performed within a broader technical and business context.

• Participates in training programs jointly developed with their managers to gain technical, soft and business skills.
• Participate in a portion of the life cycle. May be responsible for the complete life cycle for very small projects.
• Responsible for unit testing on own code.

• Once priorities are set, perform tasks independently with regular progress updates.

• Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
• Utilize online resources including IDX to facilitate efficient claims processing.
• Requires a thorough understanding of medical billing and the unique customer service requirements as related to patients, physicians and administrative staff in a high-volume medical services environment.

• Participate in on-going educational activities.
• Assist in the training of staff.
• Complete three days of training annually.
• Provide limited technical support and training to functional users.
  

Special, Knowledge, Skills & Abilities

• Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.
• Keep current of industry changes by reading assigned material on work related topics.
  

• Excellent communication and customer service skills with the ability to work well under pressure.

• Bachelor's Degree.
• One-year related experience.
• Additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Classified Title: Programmer Analyst   
Role/Level/Range: ATP/03/PC  
Starting Salary Range: ($53,800 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F 8:30AM - 5PM 
Exempt Status: Exempt 
Location: Hybrid/JH at Middle River 
Department name: ​​​​​​​SOM Admin CPA Quality Assurance 
Personnel area: School of Medicine