Job Description

1. Directs and instructs students and staff at the circulation desk, reserves, and reference desks and directs library patrons to appropriate locations and/or staff; responds to difficult and complex conflict resolution, inquiries, questions, and requests for information; interprets and applies regulations, policies, procedures, systems, rules, and precedents in response to inquiries and concerns from patrons; answers calls and resolves questions and problems.  
2. Directs library patrons in use of library facilities and equipment including study room, computer lab, online catalog system, copiers, printers, magazine index, and the internet. 
3. Instructs patrons on the use of a variety of computer hardware, software, and web-based systems found in the library; evaluates, responds to, and troubleshoots problems; generates reports and installs system upgrades as needed. 
4. Recruits, selects, and hires student workers and/or general assistants; evaluates performance; monitors hours worked and manages allocated budgets; supervises, trains, and schedules student workers and/or general assistants to provide adequate coverage of assigned area of the library; explains performance standards, policies, and procedures. 
5. Maintains collection of course reserve materials; coordinates with instructors to identify textbooks and other materials needed; writes grant for reserve textbook purchases; purchases, processes, and catalogs materials; manages budget; removes expired items from the reserve collection. 
6. Updates quarterly Fair Use agreements with instructors who have course materials on reserve to ensure copyright compliance.  
7. Identifies overdue and damaged materials; determines liability for damaged materials; resolves billing issues according to established guidelines; collects and records fees and fines; makes cash deposits; and submits credit card payments to accounting. 
8. Acquires new print and non-print instructional materials, including periodicals, by checking for duplication and similar materials in the current collection before ordering; researching materials and vendors to determine best prices and terms and conditions; selecting materials and vendors; and creating contracts; orders materials and tracks order status; receives shipments; processes invoices for payment; participates in planning and monitors budgets; prepares budget reports. 
9. Catalogs and processes new instructional materials; maintains library catalog; selects, edits, exports, and verifies a matching bibliographic record using the WorldCat database or creates original bibliographic record; imports records into the library catalog. 
10. Verifies authority headings and classification using Library of Congress Subject Headings and other necessary resources. 
11. Re-catalogs and reclassify materials as needed; corrects cataloging errors, call number conflicts, and labeling issues; deletes records for obsolete items in catalog and removes items from shelves for processing out of the collection and appropriate disposal; deletes library holdings for extant copies.  
12. Processes interlibrary loan requests for both lending and borrowing materials; performs search online; places requests with participating libraries; notifies patrons about availability of requested items; receives and distributes requested materials; processes renewals; and returns borrowed items to lending libraries. 
13. Prepares circulating materials for use; prints spine labels; inserts anti-theft devices; applies labels, label protectors, book tape, dust jacket covers, laminate, etc.   
14. Manages periodical collection and daily newspaper subscriptions by receiving, logging, labelling, and checking in magazines and newspapers and weeding periodical collection annually to reflect holdings; reviews annual renewal requests from vendors, prepares invoices, and removes discontinued titles and adds new titles; files claims for newspapers not delivered.   
15. Assesses damaged books and resource materials; cleans, mends, covers, and repairs damaged books and other instructional materials; assists in the discarding of old books and materials according to established policies and procedures; removes holdings as appropriate; deletes discarded titles from database as appropriate. 
16. Processes donation of books or other materials according to library guidelines; communicates with donors regarding drop off; issues receipts.  
17. Writes procedures and makes recommendations for assigned service areas; implements library policies and procedures. 
18. Participates in program reviews; researches and provides data and statistics; makes recommendations on budget needs.   
19. Identifies and reports safety and maintenance concerns; opens and closes library daily. 
20. Performs a wide variety of library support duties such as developing signage and flyers, ordering and maintaining office and other related supplies, and serving on Library, division, and/or campus-wide committees and governance related meetings. 
21. Operates a computer and related hardware and software for cataloging and maintaining records; generates statistical reports; assists others in use of related computer hardware and software as needed. 
22. Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.  
23. Performs other duties as assigned.  

1. Principles and practices of providing functional direction and training. 
2. Standard library practices and procedures including circulation. 
3. Methods, practices, and techniques of library classification and cataloging. 
4. Database searching techniques. 
5. Principles of training and providing work direction. 
6. Record keeping principles and procedures. 
7. Principles and practices of data collection and report preparation. 
8. Arithmetic principles and cash handling. 
9. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. 
10. Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility. 
11. English usage, grammar, spelling, vocabulary, and punctuation. 
12. Modern office practices, methods, and computer equipment and software relevant to work performed. 
13. Techniques for providing a high level of customer service by effectively dealing with the public, students, and District staff, including individuals of diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation. 

1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. 
2. Plan, organize, and coordinate the work of other library support services personnel.  
3. Train others in proper and safe work procedures. 
4. Assess library patrons’ needs and provide accurate information. 
5. Utilize public library information resources, information access, technology, and services. 
6. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. 
7. Collect, organize, and prepare data for records and reports; prepare complex records and reports. 
8. Plan, organize, schedule, assign, train, and review the work of assigned student workers. 
9. Organize work, set priorities, meet critical deadlines, and follow-up on assignments.  
10. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. 
11. Use English effectively to communicate in person, over the telephone, and in writing. 
12. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. 
13. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.  

1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
2. Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be equivalent to an Associate’s degree from an accredited college in library science or a related field, AND four (4) years of technical experience in a library environment or related setting. 

1. A District on-line application to be completed at http://hr.fhda.edu/careers/ *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.  
2. A cover letter detailing your background and experience, skills, and abilities as they relate to the minimum and preferred qualifications of this position. 
3. A current resume of all work experience, formal education and training.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. You may also visit our “Applicant Information” to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html. We cannot guarantee a response to application questions within 48 hours of the closing date.   

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.  In addition, the District is a participating member of the California Public Employees' Retirement System (CalPERS) and the successful applicant would be a member of the Association of Classified Employees (ACE) Union.  The current union agreement can be found online at: http://hr.fhda.edu/_downloads/2018-2021%20ACE%20Agreement.pdf. 

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