We are seeking a Security Dispatcher who will provide dispatch, radio, and telephone communication support to Campus Police.

Note: Primary shift is 11:00 PM to 7:00 AM

Specific Duties & Responsibilities

• Receive calls for security, and for security escort van, as well as transferring incoming calls via multiple phone lines, route request via two-way radio appropriately; report any emergencies to Security and accurately record all activity on dispatch log sheets.
• Become familiar with campus maps and one-mile radius service area. Monitor closed circuit TV cameras and report any issues immediately: there are @ 80 cameras at Peabody and the dispatcher monitors @ 7 monitors.
• Provide access to campus via secured gates per policy.
• Maintains a number of keys to locked rooms, such as the practice rooms, classrooms and studios; monitors the keys assigned and returned throughout the day.
• Follow directions and adhere to University and Security Department policies and procedures; perform other related duties as required.

Internal & External Contacts

• Daily and frequent interaction with students, staff, faculty, vendors and visitors to the campus.

Special Knowledge, Skills & Abilities

• Must be able to provide professional customer service to clients (students, faculty, staff and visitors to campus).
• Must have effective and appropriate verbal skills.
• Ability to operate radio, telephone, closed circuit cameras, card key access system, computers and basic office equipment.

• High School Diploma or GED required

• Minimum 1-2 years of relevant experience preferred.

Classified Title: Security Dispatcher 
Job Posting Title (Working Title): Security Dispatcher   
Role/Level/Range: ATO 37.5/01/OA  
Starting Salary Range: $15.00 - $19.00 HRLY ($37,500 targeted; commensurate with experience)
Employee group: Full Time 
Schedule: 40 hours per week 
Exempt Status: Non-Exempt 
Location: Peabody  
Department name: Security  
Personnel area: Peabody